Privacy Policy

    This policy explains how Sonawala Integrated Circuit Industries Pvt. Ltd. ("SICI Technologies", "we") collects, uses, stores, and protects personal data when you use www.sicitechnologies.com, contact us, or interact with us over WhatsApp. It is written to align with India's Digital Personal Data Protection Act, 2023 (DPDP Act) and with Meta's WhatsApp Business Platform requirements.

    1. Who we are

    Sonawala Integrated Circuit Industries Pvt. Ltd. (CIN U31905GJ2018PTC100760, GSTIN 24AAZCS8063R1Z3) is a software engineering studio registered at B-20, Tulshidham Society, Zadeshwar Road, Bharuch 392011, Gujarat, India. We act as the Data Fiduciary for data collected through this website.

    2. Data we collect

    • Contact form data — name, email address, phone number, company name, and the project description you write. All of it is voluntary; we only ask for what we need to respond to your enquiry.
    • WhatsApp conversations — when you message our WhatsApp Business number, Meta processes your phone number, profile name, and message content so we can reply.
    • Technical data — IP address, browser type, device type, referring page, and pages visited, collected in server logs and (where enabled) analytics.
    • Recruitment data — CVs and application details you send in response to open roles.

    3. Why we use it

    To respond to enquiries, prepare scopes and proposals, deliver and support projects you engage us for, evaluate job applications, keep the website secure, and meet legal, accounting, and tax obligations. We do not sell personal data, and we do not use enquiry data for unrelated marketing.

    4. Legal basis and consent

    We process contact and WhatsApp data on the basis of the consent you give by submitting the form or messaging us, and on the basis of legitimate business necessity when performing a contract. You may withdraw consent at any time by writing to admin@sicitechnologies.com.

    5. WhatsApp and Meta

    We are an Official Meta Business Tech Provider. Messages exchanged with our WhatsApp Business number are transmitted and processed through Meta's WhatsApp Business Platform under Meta's own privacy terms. We use WhatsApp only for conversations you initiate or for message templates you have opted into, and you can opt out at any time by replying STOP or telling us in the chat.

    6. Cookies and analytics

    The website uses only essential local storage (for your theme preference). If and when we enable analytics or advertising pixels, this policy will be updated to name the provider and describe the data collected before those scripts are activated.

    7. Sharing

    We share personal data only with service providers who help us operate — hosting, email, messaging, and (for client projects) the infrastructure you nominate. They are bound to use the data only for the service they provide to us. We also disclose data where required by law.

    8. Retention

    Enquiry data is kept for up to 24 months from last contact. Client project data is kept for the duration of the engagement plus the statutory period we must retain records. Recruitment data is kept for up to 12 months unless you ask us to delete it sooner.

    9. Security

    Data is transmitted over TLS, access is limited to team members who need it, and production credentials are stored in managed secret stores — never in code or shared documents.

    10. Your rights

    Under the DPDP Act you may request access to your personal data, correction of inaccurate data, erasure, withdrawal of consent, and grievance redressal. Write to admin@sicitechnologies.com or call +91 70167 93529 and we will respond within 30 days.

    11. Children

    Our services are intended for businesses. We do not knowingly collect personal data of children under 18.

    12. Changes

    We may update this policy as our services or the law change. The current version always lives at this URL.

    13. Contact

    Grievance Officer, Sonawala Integrated Circuit Industries Pvt. Ltd.
    B-20, Tulshidham Society, Zadeshwar Road, Bharuch 392011, Gujarat, India
    admin@sicitechnologies.com · +91 70167 93529

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