Question 1

Where is SICI Technologies located?

Accepted Answer

SICI Technologies is headquartered in Bharuch, Gujarat, India. We serve clients across Gujarat (Ahmedabad, Surat, Vadodara, Gandhidham, Ankleshwar, Bharuch, Anand), across India, and globally. Work is delivered remotely with regular video and WhatsApp coordination.

Question 2

Are you really an Official Meta Business Tech Provider?

Accepted Answer

Yes. SICI Technologies is an official Meta Business Tech Provider, which means we have direct WhatsApp Business API access for our clients — not a reseller arrangement through a third party. This matters because pricing, deliverability, template approval, and feature access all flow through us directly.

Question 3

What kinds of software do you build?

Accepted Answer

Six categories — client-facing web portals, cross-platform mobile apps (Flutter), SaaS products, WhatsApp & conversational automation, AI and voice agents, and industry-specific operations platforms. We do not build static brochure websites or run SEO/ads agencies.

Question 4

What's your typical project timeline?

Accepted Answer

A focused mobile app or web portal MVP usually takes 8–14 weeks from PRD signoff. SaaS platforms run 4–6 months for v1. WhatsApp automation can go live in 2–4 weeks depending on template approvals. Every project starts with a fixed-scope PRD and SOW, so the timeline is committed before code is written.

Question 5

Do you work with small businesses or only enterprises?

Accepted Answer

Both. We've built systems for kirana stores, sports clubs, grain logistics operators, real estate agencies, and digital marketing firms — alongside larger enterprise modules. The minimum that matters is project clarity, not company size.

Question 6

Can you build apps in Gujarati and Hindi?

Accepted Answer

Yes. Multilingual support is one of our defaults — Gujarati, Hindi, and English UIs, voice agents that handle code-switching, and database fields stored in NVARCHAR so language is never a retrofit.

Question 7

Do you offer post-launch support and maintenance?

Accepted Answer

Yes. Every production project comes with a defined warranty period and an optional monthly maintenance retainer covering bug fixes, minor enhancements, infrastructure monitoring, and a defined SLA for response time.

Question 8

What's your pricing model?

Accepted Answer

Fixed-scope projects priced against the SOW for well-defined builds. Time-and-material engagements (monthly retainer) for ongoing product evolution. Either way, the scope is documented before the engagement starts.

Question 9

How do I start a project with SICI?

Accepted Answer

Send a WhatsApp message or fill the form on our contact page with a one-paragraph description of what you need. We'll respond within four business hours, usually faster, and schedule a free 30-minute discovery call. If we're a fit, you'll have a one-page scope within 48 hours of that call.

Question 10

Will I own the source code and the data?

Accepted Answer

Yes. On fixed-scope projects, source code, database, and infrastructure are handed over to your account or your repository. We do not lock clients into proprietary platforms.

Questions we get every week.